AI agents for business communication automationAI agents for business communication automation
In just a few clicks, go from scattered conversations to collection, analysis, and actionโfully automated.
Turns a proposal request into a draft and booked next step
Inbox Detail
Dan Shim
Private
Collector agent
Collecting Dan Shim's inbound proposal email.
Why now
Why do business conversations keep scattering?
Tools keep multiplying, but there is still no single place where conversations come together and turn into work.
Conversations pile up per channel
Talks with the same person are scattered across email, Teams, Kakao Consult, and calls โ finding the latest thread eats your time first.
History lives only in someone's head
Relationship context is locked in personal inboxes and memory, so when the owner is away, the conversation stops too.
Repetitive replies drain the team
Writing the same answers from scratch every time leaves no room for the conversations that actually matter.
What you need is not more tools, but one structure where every conversation comes together and becomes work.
Before & After
Not scattered channels โ one operating structure
GhostAide gathers every business conversation in one place, lets AI organize the context, and leaves only the decision to you.
Check each channel separately
Hop between inbox, messenger, and consult windows to find the latest thread.
Organize and relay by hand
Summaries, handoffs, and records are all manual work.
Everything stops without the owner
Context is locked to one person, so responses break when they are away.
Every channel flows into one inbox
Email, Teams, Kakao Consult, even call recordings are collected automatically.
AI organizes the context first
Summaries, classification, reply drafts, and next actions are prepared by agents.
Conversations become team assets
Relationship history and knowledge accumulate so anyone can pick up the thread.
Context that stays with the team matters more than conversations locked in personal inboxes.
How it works
What GhostAide does
GhostAide is not a tool that quietly handles conversations for you โ it puts them in a state where you can decide right away.
Unify conversations
Connect the channels you already use and every conversation lands in one inbox.
AI analysis & drafts
Agents analyze the context and prepare summaries, classification, reply drafts, and next actions.
You decide
Review and send โ done. Outcomes feed back into learning, so the next response gets sharper.
The point is not auto-reply โ it is a structure where a human makes the final call.
Architecture
How a conversation comes in and leaves as work
Conversations collected from channels meet knowledge and relationship context in the unified inbox, and agent analysis and execution feed back into learning.
Connected channels
GhostAide Core
Unified inbox
Conversations from every channel are threaded into one timeline per counterpart.
AI agents
Knowledge base
Pricing policies ยท templates ยท playbooks
Relationship context
History and preferences per customer and partner
Outcomes
Outcomes and human feedback are learned again, making the next analysis and draft more precise.
For every role
Different problems per role, solved by one structure
From sales to customer support, GhostAide helps the moment a conversation becomes work. Tap a card to play the scenario in the hero above.
From proposal request to confirmed meeting in one flow
Needs
Solution
OCR analyzes attachments and extracts the core of each request.
Call recordings are summarized and meetings land on the calendar automatically.
Campaign communication on a single timeline
Needs
Solution
Conversations are organized per counterpart, regardless of channel.
Reply drafts are generated from your knowledge base.
Never lose track of any account
Needs
Solution
Track relationship history per customer on one screen.
Agents proactively suggest follow-up actions and schedules.
Consistent answers, delivered faster
Needs
Solution
Knowledge-grounded drafts keep quality consistent for everyone.
Human review before sending protects quality.
Why different
Fundamentally different from existing tools
Messengers, helpdesks, and CRMs provide records and responses โ GhostAide provides the operating structure where conversations become work.
| Messenger | Helpdesk | CRM | GhostAide | |
|---|---|---|---|---|
| Multi-channel unification | โ | โ | โ | โ |
| AI summaries & reply drafts | โ | โ | โ | โ |
| Relationship history | โ | โ | โ | โ |
| Human-review-then-send | โ | โ | โ | โ |
| Conversations into knowledge | โ | โ | โ | โ |
Operations, not records
Not piles of logs โ summaries, drafts, and follow-up actions that become work immediately.
Every relationship, not just customers
Customers, partners, vendors, candidates โ every business counterpart is covered.
Collaboration, not automation
AI prepares, humans decide โ keeping both speed and quality.
GhostAide is positioned not as a CS tool, but as the decision layer for every business conversation.
Compounding
The more conversations, the smarter your team
Every handled conversation accumulates as knowledge and standards, making the next response faster and sharper.
Collect conversations
Analyze context
Draft & execute
Human decision & feedback
Accumulate as knowledge
Safeguards for operations
Visibility controls and guardrails come standard, so teams can run with confidence.
Workspace separation
Personal and organizational spaces stay separate and scale as you grow.
Visibility control
Choose private or team-shared per conversation to protect sensitive context.
Audit trail
Every action by agents and members is recorded.
Human approval by default
Nothing is sent automatically without review โ by default.
Get Started
Keep the channels you use โ bring the conversations into one structure
Start by connecting your email and messenger. Your first inbox fills up in five minutes.